Privacy Policy
Effective Date: 13.01.2024 
True North Counselling and Psychotherapy Services, is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or using our services, you consent to the terms of this Privacy Policy.


Information We Collect:

1.1. Personal Information: We may collect personal information such as your name, contact details, demographic information, medical history, and other information relevant to providing counselling and psychotherapy services.

How We Use Your Information:

2.1. Providing Services: We use your personal information to deliver counselling and psychotherapy services, schedule appointments, and communicate with you regarding your treatment.

2.2. Improving Services: We may use non-personal information to analyze trends, administer the website, and gather demographic information to improve our services and user experience.

 2.3. Communication: We may use your contact information to send you appointment reminders, important updates, newsletters, or other relevant information.

 2.4. Legal Compliance: We may use or disclose your information as required by law, regulation, or legal process.

Information Sharing:

3.1. We do not sell, trade, or rent your personal information to third parties.

Data Security:

4.1. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4.2. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

Your Choices:

5.1. You have the right to review, update, or delete your personal information by contacting us.

5.2. You may opt out of receiving promotional communications from us by following the instructions provided in such communications.

Changes to This Policy:

6.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website

Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, please contact us

By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy and agree to abide by its terms.

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